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Private by design

Your money. Your data. Your call.

Norrith is built so you get clarity and keep control. Here's exactly how we protect your information, in plain language.

Last updated · July 2026
Our approach

Private by default. Defense in depth.

Norrith handles some of the most sensitive data you own, so we built it private by default and defense in depth. Your data is encrypted on your device and in transit, isolated per user at the database, and never sold or handed to advertisers. We use only standard, audited cryptography, with no home-rolled crypto.

Our security program is designed against the OWASP MASVS (Mobile Application Security Verification Standard) Level 2, and we are working toward SOC 2 readiness.

Encryption

Encrypted in transit and at rest.

In transit. Connections to Norrith's backend use certificate pinning, so a network attacker presenting a certificate we don't trust can't intercept or tamper with your data.

On your device. The local database sits under iOS Data Protection and stays unreadable while your device is locked. Authentication tokens live in the iOS Keychain: device-only, non-exportable, and never synced or backed up off the device.

iCloud sync is disabled, so your financial data doesn't leave the device except through authenticated API calls to our backend.

Bank connections

Read-only, through Plaid.

Bank linking runs through Plaid. Your banking password is entered inside Plaid and is sent only to Plaid and your bank, so it never reaches Norrith. Access is read-only. Plaid access tokens never leave our servers and are encrypted at rest with AES-256-GCM, using a key that lives only in our edge functions and never in the database, with key rotation and purge on account deletion. Incoming bank webhooks are cryptographically verified before we act on them.

Backend isolation

Your data is yours alone.

Row-Level Security runs on every user-owned table, so access is enforced at the database itself (owner = auth.uid()) and even an application bug can't expose another user's data.

Service-role keys and Plaid and AI provider keys live only in server-side functions and are never shipped to the app.

In a household, the database withholds a partner's private and balance-only transactions before they ever reach the other person's device. Sharing tiers are enforced server-side, not just in the UI.

AI privacy

AI you control.

Norrith's AI features are off by default and consent-gated in Settings, under Privacy.

AI Insights sends category-level aggregates only, with no merchant names. Ask Norrith additionally sends your top merchants by recent spend so it can answer merchant-specific questions. A separate detailed mode opt-in is required before balances by type, itemized recent transactions, holdings, or split-partner names are ever sent.

Account numbers are never sent, and health and medical merchant names are withheld from the assistant, even in detailed mode. Processing runs on the provider's paid API tier, so your inputs are not used to train their models.

Data handling & compliance

Built for Canadian privacy law.

Careful logging. Email addresses are masked in our logs, and amounts and tokens are never logged. Analytics and crash reporting are opt-in only and scrubbed of PII, with no balances, transactions, or account identifiers.

Your rights under PIPEDA and Quebec's Law 25. Full data export (JSON, plus a CSV of your transactions), correction, consent withdrawal, and deletion with a 30-day recovery window before permanent erasure.

Breach notification. If a breach materially affects your data, we notify affected users and the Office of the Privacy Commissioner of Canada without unreasonable delay. Full data-handling details are in our Privacy Policy.

You're in control

Your rights. Always available.

Export
Take your data with you: a full export as JSON, plus a CSV of your transactions.
Consent toggles
Turn AI features, analytics, and marketing on or off whenever you like.
Delete
Remove your account and data, with a 30-day recovery window before permanent erasure.
Locked down on your device

On your terms.

App lock
Face ID, Touch ID, or Optic ID with an optional passcode fallback gates the app, and it auto-locks in the background and after a configurable idle timeout.
Two-factor
Add a second layer with an authenticator app (TOTP), plus backup recovery codes in case you lose your device.
New-device detection
An unrecognized device sends a sign-in alert email, and if you've enabled two-factor, a new sign-in also requires your second factor. You can review active sessions under Connected devices and sign a lost device out remotely.
Session security
Refresh tokens rotate on every use, so a reused token invalidates the whole chain.
Nothing on your lock screen
By default, notifications hide dollar amounts and merchant names, and health or medical merchant names stay redacted even if you turn on lock-screen previews. The app-switcher preview is masked too, so a glance at your phone doesn't reveal your balance.
Nothing left behind
Sign out or switch accounts and Norrith wipes locally cached data: accounts, transactions, chat history, searches, widget summary, and consent state.
Device integrity
Jailbreak-detection heuristics run on the device and are reported to our backend.
Good to know

Norrith is an informational tool, not a bank, lender, or financial adviser, and insights aren't financial advice. For the full details on what we collect and why, see our Privacy Policy.

Responsible disclosure
Found a vulnerability? Email security@norrith.com. We investigate every report, we won't pursue good-faith researchers, and we'll credit you once it's resolved if you'd like.
Security · Norrith