Things people ask before they join.

Norrith launches in Canada later in 2026. The app is built and in beta testing now; we're in the final stretch. Join the waitlist and we'll email you the moment it's available on the App Store. That's the only message you'll get from us until then.

Norrith is iPhone-only at launch (iOS 17 or later). It's a deliberate choice. Focusing on one platform lets us ship a more polished experience than spreading thin across many. We may expand to other platforms in the future; iPhone is our focus for launch. Join the waitlist and we'll let you know when that changes.

Yes. Norrith is available in English and French Canadian from day one. The app follows your iOS language by default, and you can override it in Settings → Language (the app prompts for a quick relaunch to apply it).

$109.99 CAD / year or $16.99 CAD / month. Both plans come with a 7-day free trial for first-time subscribers: card required, no charge if you cancel before day 7. Billing runs through the Apple App Store, and you can cancel any time in iOS Settings → Apple ID → Subscriptions. Security, biometric lock, privacy mode, and full data export are part of every subscription. We don't tier security.

Pick either plan and you get 7 days of full Norrith access. Card required up front through Apple. We'll send you an in-app reminder + push notification 2 days before billing starts so there are no surprises. Cancel at least 24 hours before the trial ends in iOS Settings and you're not charged. The free trial is available once per Apple ID across all Norrith plans. Apple enforces this at the subscription-group level, so trialing one plan uses up your trial for the other.

A free tier sounds generous, but in practice it usually comes with a catch: you pay with your data instead. Mint did that, monetizing users through ads and offers. We won't. Our business model is simple: you subscribe, we work for you. That means we don't sell your data, we don't run ads, and we have one customer (you), not two. Connecting your bank also has real per-user costs we pay every month, which makes a sustainable free tier impossible without compromising privacy or quality. To make sure Norrith is right for you before you commit, the first 7 days are free: see your real net worth, run the AI on your data, set up your first budget, and cancel any time during the trial at no charge.

Open Settings → Apple ID → Subscriptions on your iPhone, tap Norrith, and tap Cancel. You can cancel during the free trial at no charge, or any time during a paid period; your access stays active until the end of the period you've already paid for, then quietly ends. We don't bury the cancel button or ask you to email us.

Apple handles refunds for App Store subscriptions. Open the Apple receipt for your Norrith subscription and tap Report a Problem, or visit reportaproblem.apple.com. Apple decides the outcome, but they generally accommodate reasonable requests, especially during the first few days of a billing period. And if something on our end caused the issue, write to support@norrith.com and we'll help.

Billing runs through the Apple App Store under your Apple ID. You subscribe inside the iOS app, and Apple handles the charge, the 7-day free trial, and renewals. Norrith never sees or stores your card number; Apple handles that directly. Manage or cancel the subscription any time in iOS Settings → Apple ID → Subscriptions.

No. Norrith connects to your accounts in read-only mode through Plaid, the same secure aggregation provider used by major finance apps. That means Norrith can see balances and transactions to give you insights, but it physically can't move a dollar in or out. You'll never give Norrith your bank login either: when you connect a bank, Plaid handles the sign-in directly with your institution.

Through Plaid, read-only, never with your password stored on our side. Connections to Norrith's own backend are protected by certificate pinning so they survive a hostile network. You can revoke access from inside the app any time.

No. Norrith isn't a bank and never holds, moves, or invests your money. It's a read-only view of the accounts you already have, so there's nothing for us to touch. Your money stays exactly where it is, at your own bank, covered by that institution's existing CDIC or provincial deposit insurance. Norrith just helps you see and understand it.

Yes, and here's exactly what that means in practice:

• Encrypted in transit (TLS) and at rest.
• Bank connections are read-only through Plaid; we never see or store your bank login.
• Two-factor authentication and Face ID / biometric lock are available on your account.
• You're in control: consent toggles, full export, and one-tap deletion are always available.
• We don't sell your data. Ever.

For the full picture, see our Security page.

Encrypted at rest in a Canadian region, encrypted in transit. Daily backups, never sold, never shared with advertisers. Security testing throughout development.

If you cancel your subscription, your data stays put. You can resubscribe and pick up where you left off, or use the remainder of your paid period to export everything you need. If you delete your account (Settings → Account → Delete), there's a 30-day grace period in case you change your mind. When it ends, your bank connections are revoked and your data is permanently removed. If you want syncing to stop sooner, unlink your banks in Accounts before deleting. After deletion, the only things we may retain are minimal records required by law (such as billing receipts), never your transaction or balance history.

We don't plan to, but here's the commitment. Your data is yours, and you can export it at any time from inside the app (transactions, accounts, budgets, goals, the works). If we were ever to wind Norrith down, we'd give you advance notice and a 30-day export window before anything was deleted. No last-minute surprises like the ones Mint left people with. This commitment is mirrored in our Terms of Service so it's contractual, not just marketing.

Just what's needed to answer you, and only when you turn AI on (it's off by default). AI Insights sends category-level summaries only, with no merchant names. Ask Norrith additionally sends your top merchants, upcoming bills, goal and budget names, net worth, and contribution room to our AI provider so it can answer in your real numbers. Account balances and itemized transactions are only sent if you also switch on a separate 'detailed mode.' We use a paid AI tier (Google's Gemini API). Your data isn't used to train any model, and it isn't shared with advertisers or data brokers. You can turn AI features off in Settings at any time, and merchant names from sensitive categories (like health) are never sent to the AI.

No, and this is important. Norrith and Ask Norrith are informational tools, not a substitute for professional advice. The AI can summarize what your money is doing and suggest patterns it notices, but it isn't a licensed financial planner, investment adviser, or tax adviser. For decisions that matter, double-check the numbers with your bank and talk to a qualified professional. AI can be wrong, and we'd rather you know that.

Most major Canadian banks and credit unions connect through Plaid, including the Big-6 (RBC, TD, Scotiabank, BMO, CIBC, National Bank), Tangerine, Simplii, Desjardins, Wealthsimple, and more. Anything not yet supported can be tracked manually: cash, crypto wallets, or an obscure regional bank.

Norrith connects to thousands of banks, credit unions, and brokerages through Plaid, which covers most major North American institutions. If yours isn't on the list, you have two options. First, add it manually: track the account with manual balances and transactions; everything in the app still works (budgets, net worth, insights). Second, tell us: drop a note to support@norrith.com and we'll log the request. We expand coverage based on what users actually need.

Yes. CAD and USD are first-class citizens. Per-account currency is preserved, and the dashboard converts to your home currency at daily mid-market rates. Add a Wealthsimple USD or RBC USD account and it shows up natively.

Banks send updates throughout the day, and Norrith pulls them on a regular schedule. Most users see new transactions land within a few hours of posting, depending on the institution. You can also pull to refresh any time to fetch the latest. Smaller credit unions tend to update less often than the big banks; if a transaction is missing, give it 24 hours before assuming something's wrong.

Partly. Once your data has synced, you can open the app and view your accounts, transactions, budgets, and the Financial Health Score offline. Norrith caches everything locally. Live syncing, AI features, and bank connections need an internet connection to refresh. When you come back online, Norrith syncs in the background.

Automatic categorization gets most transactions right, but no system is perfect, and the right category often depends on how you think about it. Tap any transaction to change its category, and use Rules to teach Norrith how to handle that merchant going forward. The more you tap, the smarter your books get.

Couples & Households sharing is included with every Norrith subscription. You choose which accounts they see, and how much of each: just the balance and budget totals, or the full account with every transaction. Shared budgets combine both partners' spending without exposing individual transactions, and anything you keep private stays invisible, no matter what. Sharing is built for two: link your accounts for shared budgets, splits, and settle-up, and you each keep your own private login. It's the same plan at the same price; there's no separate or pricier couples plan.

Email support@norrith.com. A real person reads everything that comes in, and we reply within a couple of business days. We genuinely use your feedback to shape the roadmap; many of the features in the app today started as a user note.